Company : Advanced Solutions Country : Qatar Description : Required for a leading Advanced Security Solutions Company JOB TITLE: TECHNICAL SUPPORT (3 NUMBERS) EDUCATIONAL BACK GROUND: Diploma in Computer System and Network Technology (or any related courses) RELATED EXPERIENCE: from 3-5 years SKILLS: • An ability to assess each customer/employee's IT knowledge levels • Logical thinker • Good analytical and problem solving skills • Up-to-date technical knowledge • An in depth understanding of the software and equipment your customers/employees are using • Good interpersonal and customer care skills • work continuously on a task until completion • prioritise and manage many open cases at one time • provide support, including procedural documentation and relevant reports • Willing to work under pressure Job Responsibilities: Must have substantial knowledge in installation, configuration, maintenance and troubleshooting of: 1. Time Attendance Readers 2. Access Control System 3. E- gates 4. CCTV 5. Telephone