system rapid---- In-depth knowledge of various desktop operating systems including Microsoft Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 10 Install and configure new personal computer system; including cables, printers, personal Access, electronic mail, Microsoft processing, operating system, other appropriate Software, and Hardware. Provide assistance and instructions concerning the use of computer equipment, Software, and manuals. Respond to users calls and inquiries. Listen to symptom descriptions; analyze problems; respond effectively and provide constructive feedback to the end user on problem resolution. Maintain the inventory information lists regularly. Provides end users 1st-level of support for all applications.