Job description / Role 1. Plans, leads and conducts the day-to-day operation, administration and all other activities of the Citrix, NetScaler, VMware, Windows Server and software applications assigned. 2. The Systems Administrator will perform daily system maintenance activities to maintain 24/7, 365 days/year system and services availability; activities include the repair, patching, fixing or replacement of existing hardware and software. 3. Excellent Communication Skills (oral and written) and Customer Service Skills. 4. Excellent troubleshooting and problem-solving skills. Ability to manage multiple tasks. Ability to work individually or as a member of a team. Ability to work under pressure. 5. Managing over 500+ VMware servers 2003, 2008, R2 and 2012 with VSphere client 5.1. Supervised 35 VM servers for daily backups. Managing VPN user and Active Directory by resetting passwords, unlocking accounts, adding users, and GP. 6. Configuring AD and disk quota on Windows 2012 Server 7. Manage & Patch Microsoft T testing, deployment, and reporting, resulting in a maximum success rate. 8. Implement a disaster recovery plan into the contract without increasing costs. 9. Administration and support for Symantec Corporate Anti-virus server, Cisco CallManager 3.1 (VoIP), Veritas Netbackup, and MS WUS server. 10. Enhanced team productivity and automated repetitive tasks by using batch files, PowerShell, VBScript and WMI. 11. Troubleshoot LAN/WIFI connectivity, configured permissions folder rights. 12. Manage domain users and groups in AD and create group policies in order to keep the network secured. 13. End user technical support for Windows 7, 8 and 10. 14. Evaluates industry trends, standards and new technologies to recommend change (i.e., evaluate and integrate new OS versions, drivers and hardware.