Generate and maintain an organised, systematic and updated filing system (hard copies and hard disk back-up), in order to ensure easy accessibility to required data and avail loss of data from the hardware • Prepare the Sales Team’s Corporate Offer Letters and ensure it is reviewed and properly checked before handing it for signature • Handle all incoming calls and guests’ enquiries in the absence of the Sales Team and maintain a prompt and accurate follow up and trace system for the correspondences • Maintain adequate stock of office supplies, initiate requisition, replenish Brochures, Fact Sheets and promotion flyers • Ensure all the weekly and monthly reports are submitted on time and that all correspondence and offers are responded to – within 24 hours • Report any Equipment failure / problems to the Maintenance Department • Participate in any Training / Development schemes as recommended by the Senior Management