Run by Chef/Owner Dave Pynt, Burnt Ends has established itself as one of Asia’s most exciting places to dine. It is a modern Australian-style barbecue restaurant which offers counter seats and open kitchen. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood. We are looking for a Restaurant Manager responsible for leading and managing restaurants. They may be responsible for different tasks such as restaurant marketing strategies, recruiting and hiring restaurant staff, training, overseeing food quality, developing menus as well as greeting and serving restaurant guests. ESSENTIAL DUTIES AND RESPONSIBILITIES • Oversees and manages daily operations of the outlet/restaurant to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance • Formulation of standard operating procedures and implementing the system and policies for efficient operations • Understand the opening and closing of tables, preparing of bills for cash and credit payment, moving tables, splitting tables, database building and management of back of house matters • Monitor and report sales, quality and service performance of the outlet • Develop and implement effective marketing and promotion strategies for F & B to achieve financial target • Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation • Take ownership of the regular clientele • Responsible for induction training and on the job training of new employees and newly promoted employee • Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales • Verify and submit employees attendance on a timely manner • Manage the floor employees • Handle all food and beverage items during preparation • Manage stock levels of food and other related utensils and cutleries • Perform daily inventory check to ensure maintenance of stocks • Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times REQUIREMENTS • At least 3-5 years of working experience in the related field is required for this position • Passion to deliver exceptional customer service experience • Able to lead a team in a fast paced and demanding environment • Problem-solving skills • Possess good organising skills and business acumen • Exceptional interpersonal and communication skills