Job Description
Singapore Airlines
The ideal candidate will possess strong communication and interpersonal skills, with a proven ability to work in a fast-paced environment. Attention to detail, problem-solving abilities, and a customer-first mindset are essential. If you are committed to providing excellent service and are looking for an exciting opportunity in the aviation sector, we invite you to apply and join our dedicated team in enhancing the travel experience for our guests.
Responsibilities
- Greet passengers and assist with the check-in process.
- Manage and update passenger reservations in the system.
- Provide information about flight schedules, delays, and airport services.
- Handle customer inquiries and resolve complaints in a timely manner.
- Coordinate with other departments to ensure smooth operational flow.
- Maintain an organized and clean front desk area.
- Process payments and issue boarding passes as required.
Requirements
- High school diploma or equivalent; further education in hospitality or aviation preferred.
- Proven experience in a customer service role, preferably in the airline or hospitality industry.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with an emphasis on customer service.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficient in computer systems and software relevant to airline operations.
- Flexibility to work various shifts, including weekends and holidays.
