Qatar Airways
As a Cabin Experience Specialist under Qatar Executive, you will be responsible for supporting daily Cabin Operations, preparing flights for smooth Inflight experience, communicating with client when a trip is booked and closing flights with feedback.
You will ensure that every flight departs with all agreed catering, in-flight services and equipment as requested by the client to maintain customer satisfaction.
You will be required to effectively communicate and coordinate with departments such as Sales, Procurement QR In-flight Service - Product Development, Technical, Catering etc. to complete the assigned tasks within the required time to achieve ultimate Service Excellence.
You will coordinate onboard tailored services to ensure the Cabin Crew receives the necessary support and guidance to deliver superior in-flight services.
You will track follow-up on customer’s feedback, in-flight experience and ensure all queries, comments and other communications received are dealt with expeditiously and efficiently.
You are expected to effectively communicate, draft correspondences, maintain and develop reports, proposals and presentations and support the 24/7 operations.
You will perform other department duties related to his/her position as directed by the Head of the Department.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.